Connect with us

Tech

CrowdStrike Rapidly Restores Systems After Global IT Outage, Promising Continuous Improvement

Published

on

In a remarkable turnaround following a global IT outage, CrowdStrike’s CEO, George Kurtz, announced that over 97% of systems affected by the incident are now back online. This comes just a week after a faulty update caused significant disruptions, including grounding flights and impacting TV stations worldwide.

In a LinkedIn update, Kurtz expressed gratitude for the “tireless efforts” of both customers and staff in rectifying the issue. He also reiterated his commitment to resolving the situation fully, emphasizing the company’s dedication to restoring every impacted system.

While Microsoft had estimated that 8.5 million machines were initially disabled by the bug, the progress made by CrowdStrike indicates that only about 250,000 devices remain offline. This swift recovery highlights the effectiveness of the collaborative response between CrowdStrike and its partners.

Advertisement

Despite the progress, Kurtz acknowledged that there is still work to be done, but reassured stakeholders of CrowdStrike’s focused and urgent approach to the recovery process. The company had shared solutions online with Microsoft within 24 hours of the problem’s first report, demonstrating its proactive stance. Although initial remedies required physical access to devices, which posed challenges in some cases, Microsoft has since released a tool to expedite the recovery process. Kurtz noted that the development of automated recovery tools has significantly “enhanced” the recovery efforts.

In a Preliminary Incident Review, CrowdStrike provided insights into how the issue occurred and outlined several measures to prevent a recurrence. This transparency and commitment to improvement have been well-received by stakeholders.

As a gesture of appreciation, CrowdStrike offered a $10 UberEats voucher to impacted staff and partners, inviting them to enjoy a coffee or snack on the company. While some feedback suggested the gesture felt small given the disruption, it underscores the company’s acknowledgment of the challenges faced by its community during the outage.

Advertisement

Despite the financial impact, estimated at $5.4 billion in losses for the top 500 US companies excluding Microsoft, according to insurance firm Parametrix, CrowdStrike’s rapid response and continuous improvement efforts reflect its resilience and commitment to its clients. The company’s focus on enhancing its systems and learning from the incident promises a more robust and reliable future.

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Tech

Escalating Tensions Between Banks and Tech Companies Over Online Fraud Liability in the UK

Published

on

Escalating Tensions Between Banks and Tech Companies Over Online Fraud Liability in the UK

Tensions are mounting between banks, payment firms, and social media platforms in the U.K. over the responsibility for compensating victims of online fraud. Starting from October 7, banks will be required to compensate individuals up to £85,000 if they fall victim to authorized push payment (APP) fraud—a type of scam where criminals manipulate people into transferring money to them.

Although the £85,000 limit is lower than the £415,000 initially proposed by the U.K.’s Payment Systems Regulator (PSR), it still represents a significant burden for banks and payment companies. Industry groups, such as the Payments Association, argued that the higher compensation figure would have been too costly for financial institutions to bear.

As mandatory fraud compensation takes effect, concerns are growing within the banking sector about whether they are being unfairly saddled with the financial cost of protecting consumers from fraud. The issue has sparked criticism from financial institutions like digital bank Revolut, which recently accused Meta, the parent company of Facebook, of not doing enough to combat fraud on its platforms.

Advertisement

Revolut’s head of financial crime, Woody Malouf, argued that social media companies should share the financial burden of reimbursing fraud victims. Malouf said that by avoiding financial responsibility, platforms like Meta lack the incentive to implement stronger anti-fraud measures.

This conflict over fraud liability highlights the growing pressure on both financial institutions and tech companies to find solutions to the rising tide of online scams, as consumers continue to fall victim to fraud through digital channels.

Advertisement
Continue Reading

Tech

Judge Orders Google to Open Android App Store in Epic Games Case

Published

on

Judge Orders Google to Open Android App Store in Epic Games Case

A U.S. judge has issued a permanent injunction forcing Google to offer alternatives to its Google Play store on Android devices. This landmark ruling, part of Epic Games’ antitrust lawsuit against Google, means that the tech giant must allow other app stores to compete and access its Play Store catalog.

The decision comes as a major win for Epic Games, which initially sued Google in 2020, accusing the company of anti-competitive practices such as paying phone manufacturers to avoid developing rival app stores. Under the ruling, starting in November, Google will be restricted from:

  • Paying companies to launch apps exclusively on Google Play.
  • Preventing companies from creating competing app stores.
  • Requiring app makers to use Google Play Billing or preventing them from promoting cheaper pricing options on their websites.

The ruling could reshape the app market by allowing developers to bypass Google’s fees, which typically range from 15% to 30% of sales. This could result in developers keeping a larger share of the revenue from the estimated $124 billion consumers spent on apps in 2023.

In addition to these restrictions, a three-person committee will be established to monitor Google’s compliance with the order. This ruling sets a new precedent in app market competition, paving the way for more choices for consumers and app developers alike.

Advertisement
Continue Reading

Tech

Meta Forms Data-Sharing Alliance with UK Banks to Combat Fraud

Published

on

Meta Forms Data-Sharing Alliance with UK Banks to Combat Fraud

Meta, the parent company of Facebook, announced a new collaboration with two major UK banks, NatWest and Metro Bank, to tackle the rising issue of online scams. This initiative, part of Meta’s Fraud Intelligence Reciprocal Exchange (FIPE), aims to enhance fraud detection by allowing UK banks to share vital data directly with Meta. The goal is to identify and dismantle accounts involved in fraudulent activities.

The system has already seen significant success. For example, Meta claims it shut down 20,000 scam accounts linked to a network selling fake concert tickets in both the UK and the U.S., thanks to data provided by British banks.

Meta’s head of counter-fraud, Nathaniel Gleicher, emphasized the importance of collaboration between financial institutions and social media platforms, noting that such partnerships enable faster detection and removal of scam accounts.

Advertisement

Meta’s existing policies already prohibit the promotion of financial fraud, including deceptive schemes such as loan scams and fake investment promises. However, this new collaboration represents a significant step in the ongoing fight against online financial crimes. Additional banks are expected to join the program soon, further expanding its reach.

Continue Reading

Trending